VM Racks Support
VM Racks includes 24x7, expert technical support with all of our plans at no additional cost. If you need technical assistance or encounter a problem, it's our top priority to take care of your needs.
Email and helpdesk support is available 24x7 and telephone/live chat support is available Monday - Friday from 8am - 5pm (PST), excluding holidays. If you need help outside of those hours, please use the emergency request form.